S79 MVD
Cancellation – Updates
NOTE:
Click on the hyperlink to take you immediately to the help for the chosen
screen.
·
Issue AI MVDC Cancellation Warning
·
Remove MVD Cancellation/Restriction
ISSUE AI MVDC CANCELLATION WARNING
Purposes:
This
screen allows MIMS Users to record on MIMS that an AI Warning Letter was issued
about a pending MVD Cancellation.
1.
MIMS
user must have applicable security authorization to view files.
The
following groups have access to this panel:
· Call Center Agents
· Collection Agents (RGPU, File Intervention)
· Compliance Agents (Compliance 4, Compliance 5)
· Collections Support Agents (confirmation only)
· MEP Senior Management
· ISO Agents
· SIU Agents
· System Administrators
Helpful Hints:
·
The MVD
Cancellation occurrence must be at the MEP Warning state.
·
The MEP warning
must be at least 21 days in the past.
Navigation
Collections à Initiate Collection Tool è MVDC
Procedure:
Click on the hyperlink to take you immediately to help for the chosen task.
A. Initial Request for AI Warning
B. AI Warning Approval (Compliance
4 Team Lead/Manager)
C. AI Warning Confirmation (Collection
Support)
A.
Initial Request for AI Warning
- Select the ‘Collection’ tab.
- Select ‘Collection Tool History’ from the menu on the left.
- On screen S85 Collection Tool History, enter the desired MEP file
number into the field labeled ‘File Number’
- Click the ‘Get’ button to retrieve the file.
- Click on the MVDC hyperlink in the Tool column.
- Under Status, click the radio button for option ‘Request AI
Warning’.
- Enter the ‘Scheduled Cancellation Date’ in the field provided or
leave the system’s default setting, which is set to 25 days in the future.
- Click the ‘Save’ button to submit the request for an AI Warning.
The system will return you to the ‘S85 Collection Tool History’ screen
where the MVDC tool displays ‘AI Warned’.
- The system generates a work request entry to the MVDC approver
(Compliance 4 Team Lead/Manager).
Reschedule
If the user does not want to send the AI Warning
letter immediately the user may reschedule by replacing Steps 6 to 9 with:
6.
Select
the radio button for ‘Reschedule’.
7.
Enter
a bring-forward date.
8.
Click
the ‘Save’ button to create work task for the bring-forward date.
9.
The
user will be returned to screen S85 Collection Tool History.
Remarks Only
If the user only wants to add or update remarks by
replacing Steps 6 to 9:
6.
Select
the radio button ‘Remarks Only’.
7.
Enter
comments in the “Additional Remarks’ field.
8.
Click
the ‘Save’ button.
9.
The
user will be returned to screen S85 Collection History.
Abandon
The entire MVDC process can be abandoned, ending the
tool life cycle and making the current MVDC not editable. If the user wants to
abandoned the MVDC tool replace Steps 6 to 9:
10.
Select
the radio button ‘Abandon’.
11.
Click
the ‘Save’ button.
12.
The
user will be returned to screen S85 Collection History.
S79
MVD Cancellation – Updates (Initial AI Warning Request)
|
Screen
Label |
Description/Instructions |
|
File
Number |
The
file number selected on the previous panel appears. If this is not the file you require, enter a specific MEP File
Number and click the ‘Get’ button. |
|
File
Status |
Displays
file status of either: Active, Closed or Incomplete. |
|
Primary
Creditor |
This
is the creditor, who is named as the original creditor with MEP at the time
of registration. Displays
formatted name with the party number in brackets |
|
Debtor |
The debtor is the party directed to make
payments to a creditor by a court order or agreement. Displays formatted name with the
party number in brackets. |
|
|
Icon
to identify if party exists on multiple files. If
any parties on the file are related to more than one file then the “Multi
File” icon is displayed |
|
Alerts |
“More Alerts” hyperlink can be selected to
view currently active alerts. |
|
Compliance
Level |
The Collection Progression defines the
compliance level on every file from 0-7. MIMS automatically assigns these, but it is possible to
manually manipulate levels on Screen S84 Change Compliance. |
|
Provisional
File |
These
are uniquely numbered files created to track and manage transmission of
Provisional Orders, which are granted in one Jurisdiction that must be
confirmed in another Jurisdiction. |
INITIAL AI Warning Request |
|
Update |
|
|
Request
A1 Warning |
Select
radio button to generate a work request entry to the MVDC approver.
(Compliance 4 Team Lead/Manager)
A Schedule Cancellation is mandatory. |
|
Schedule
Cancellation Date |
Is
required when status is set to ‘Request AI Warning’. Must be at least 25 days in the future. Cannot
be after the expiry date. Format
YYYYMMDD, where Y = year, M = Month and D = Day. |
|
Abandon |
Select
radio button to end the tool life cycle and make the current MVDC not
editable |
|
Reschedule |
Select
radio button if you don’t want to send the AI Warning letter
immediately. A bring-forward
date is mandatory. |
|
Remarks
Only |
Select
radio button if only additional remarks are required for the MVDC tool. |
|
Additional
Remarks |
Enter
your comments regarding the update of the MVDC. Mandatory
if status selected is ‘Reschedule’, ‘Abandon’ or ‘Remarks Only’. Maximum
length of 200 characters. |
|
|
Click this button to update the MVDC. |
|
|
Click this button to return to S85 Collection
Tool History screen. |
Status |
|
|
Initial
Restriction Request Date |
Displays the date in which the MVDC was
requested. Display date in
YYYY-MM-DD format, where Y = Year, M = Month and D = Day. |
|
Request Date User |
Displays the MIMS User name that requested/confirmed
MVDC. |
|
Confirmed
Date |
Displays the date the initial restriction was
confirmed. |
|
Confirmed
Date User |
Displays the MIMS User name that confirmed the
initial restriction. |
|
MVD
ID |
Displays the debtor’s MVD ID number. |
|
Operator
ID |
Displays the debtor’s Operator ID number. |
|
MEP
Warning |
Displays
the date in which the MEP Warning was issued. Display
date in YYYY-MM-DD format, where Y = Year, M = Month and D = Day. |
|
MEP
Warning User |
Displays
the MIMS User name that issued the warning. |
|
Bring
Forward Date |
Displays
the date the reschedule of the MVDC tool was issued. Display
date in YYYY-MM-DD format, where Y = Year, M = Month and D = Day.. |
|
Bring
Forward Date User |
Displays
the MIMS user name that issued the rescheduling. |
|
Remarks |
Displays
the MIMS User name and date that added the remarks, along with the comments. |
Possible Error Messages/System Warnings:
ID
|
Error Message
Description
|
Action |
|
Initial AI Warning Request |
||
|
105 |
Additional
Remarks is mandatory. |
Ensure
that comments have been entered in ‘Additional Remarks’ when status is
‘Reschedule’, ‘Abandon’ or ‘Remarks Only’. |
|
109 |
Bring
Forward Date is mandatory. |
Ensure
that a date is entered when ‘Reschedule’ has been selected. |
|
164 |
Bring
Forward Date must be a future date. |
Ensure
the date is in the future. |
|
171 |
Invalid
Bring Forward Date. Must be in
YYYYMMDD format. |
Ensure
format of date entry is correct.
Where Y = Year, M = Month and D= Day. |
|
414 |
File
must be at least compliance level 4. |
Check
compliance level of debtor before proceeding further. |
|
618 |
MVDC
expiry date cannot be in the past. |
Warning
letters have expired. This tool must
be abandoned and a new tool initiated. |
|
619 |
Cannot
change Bring Forward Date when requesting AI warning. |
Do
not enter or change bring forward date. |
|
641 |
File
must have arrears greater than 0. |
Check
the outstanding arrears for the debtor before proceeding further. |
B.
Approve AI Warning (Compliance 4 Team Lead/Manager)
The MVDC entry requiring
approval can be accessed via a link from the worklist screen for MVDC
approvals. Once the hyperlink is
selected the user is automatically taken to the MVDC Collection Tool, or from
the S85 Collection Tool History screen, by doing the following:
1.
On
the S85 Collection Tool History screen enter the desired MEP file number into
the field labeled ‘File Number’ and then click the ‘Get’ button to retrieve the
file.
2.
Click
on the MVDC hyperlink in the Tool column
3.
Select
the appropriate approval status:
·
Select
‘Approve’ if you wish to confirm the AI Warning request. Enter the ‘Scheduled
Cancellation Date’ in the field provided or leave the system’s default setting,
which is set to 25 days in the future.
·
Select
‘Deny’ if you wish to cancel the AI Warning request. Comments are mandatory in
the field box labeled ‘Additional Remarks’. The tool will remain active.
·
Select
‘Remarks Only’ if you wish to only add comments to the file. Ensure these
comments are entered in the field box labeled ‘Additional Remarks’
4. Click the ‘Save’ button to submit your approval. The system will return you to ‘S85 Collection Tool History’ screen with the MVDC tool updated.
5. The system creates a work request to collections support staff.
S79 MVD Cancellation – Updates (Approve AI Warning)
|
Screen
Label |
Description/Instructions |
|
APPROVE AI Warning |
|
|
Approval |
|
|
|
Approve |
Select
radio button if you wish to confirm the AI Warning request. The ‘Scheduled Cancellation Date’ is
mandatory is approve button selected. Only
available to Compliance 4 Team Lead/Manager. |
|
|
Schedule
Cancellation Date |
Is
required when status is set to ‘Request AI Warning’. Must
be at least 25 days in the future. Cannot be after the expiry date. Format
YYYYMMDD, where Y = year, M = Month and D = Day. |
|
|
Deny |
Select
radio button if you wish to cancel the AI Warning request. Comments
are mandatory in the field box labeled ‘Additional Remarks’ when ‘Deny’
button is selected. The
MVDC tool will remain active after selecting ‘Deny’. |
|
|
Remarks
Only |
Select
radio button if only additional remarks are required for the MVDC tool |
|
|
Additional
Remarks |
Enter
your comments regarding the status of the MVDC. Mandatory
if status is set to ‘Deny’ or ‘Remarks Only’. Maximum
length of 200 characters. |
|
|
|
Click this button to update the status of the
MVDC. |
|
|
|
Click this button to return to Collection Tool
History screen. |
|
Status |
|
|
|
Pending
W/R |
Date
– displays the date in which the work requested was initiated. Display
date in YYYY-MM-DD format, where Y = Year, M = Month and D = Day. User
– displays the MIMS User name that initiated the W/R (Warning). Details
– displays the description of the W/R (to be approved). |
|
|
Initial
Restriction |
Request
Date – displays the date in which the MVDC was requested. Display
date in YYYY-MM-DD format, where Y = Year, M = Month and D = Day. User
– displays the MIMS User name that requested/confirmed MVDC. MVD
ID – displays the debtor’s MVD ID number. Operator
ID – displays the debtor’s Operator ID number. |
|
|
MEP
Warning |
Date
– displays the date in which the MEP Warning was issued. Display
date in YYYY-MM-DD format, where Y = Year, M = Month and D = Day. User
– displays the MIMS User name that issued the warning. |
|
|
Bring
Forward Date |
Date
– displays the date in which the reschedule was issued. Display
date in YYYY-MM-DD format, where Y = Year, M = Month and D = Day. User
– displays the MIMS User name that issued the rescheduling. |
|
|
Remarks |
Displays
the MIMS User name and date in which comments were made. |
|
Possible Error Messages/System Warnings:
ID
|
Error Message
Description
|
Action |
|
Approve AI Warning |
||
|
105 |
Additional
Remarks is mandatory. |
Ensure
that comments have been entered in ‘Additional Remarks’ when status is ‘Deny’
or ‘Remarks Only’. |
|
618 |
MVDC
expiry date cannot be in the past. |
Warning
letters have expired. This tool
must be abandoned and a new tool initiated. |
C.
AI Warning Confirmation (Collection Support)
The MVDC entry can be
accessed via a link from the S101 worklist screen, which takes you immediately
to step 3. Or from the S85
Collection Tool History screen, step 1.
1.
Enter
the desired MEP file number into the field labeled ‘File Number’ and then click
the ‘Get’ button to retrieve the file.
2.
Click
on the MVDC hyperlink in the Tool column
3.
Select
the appropriate confirmation status:
·
Select
‘Confirm’ if you wish to confirm the AI Warning. Enter the ‘Scheduled Cancellation
Date’ in the field provided or leave the system’s default setting, which is set
to 25 days in the future.
·
Select
‘Abandon’ if you wish to abandon the AI Warning. Comments are mandatory in the
field box labeled ‘Additional Remarks’.
· Select ‘Remarks Only’ if you wish to only add comments to the file. Ensure these comments are entered in the field box labeled ‘Additional Remarks’.
4. Click the ‘Save’ button to submit your confirmation. The system will return you to ‘S85 Collection Tool History’ screen with the MVDC tool updated.
S79
MVD Cancellation – Updates (AI Warning Confirmation)
|
Screen
Label |
Description/Instructions |
AI Warning Confirmation |
|
Confirmation |
|
|
Status:
CONFIRM |
Select
the radio button to confirm the cancellation of the debtor’s MVD. |
|
Scheduled
Cancellation Date |
·
Field is mandatory when the status selected is ‘Confirm’. ·
Must be at least 25 days in the future. ·
Cannot be after the expiry date. ·
Format is YYYYMMDD, where Y = Year, M = Month, D = Day |
|
Status:
ABANDON |
Select
the radio button if you wish to abandon sending the MVD Warning to the
debtor. Then enter reason for
Abandon in the ‘Additional Remarks’ field. |
|
Status:
REMARKS ONLY |
Select
the radio button if you wish to only add comments about the confirmation of
the MVD to the file. |
|
Additional
Remarks |
Enter
your comments regarding the confirmation of the MVDC. Mandatory
if status is ‘Abandon’ or ‘Remarks Only’. Maximum
length of 200 characters. |
|
|
Click to save any changes made to the status
of the MVD Cancellation confirmation. |
|
|
Click to return to S85 Collection Tool History
screen. |
Status |
|
|
Pending
W/R |
Date
– displays the date in which the W/R (Warning) was initiated. Display
date in YYYY-MM-DD format, where Y = Year, M = Month and D = Day. User
– displays the MIMS User name that initiated the W/R (Warning). Details
– displays the description of the W/R (Warning) to be confirmed. |
|
Initial
Restriction |
Request
Date – displays the date in which the MVDC was requested. Display
date in YYYY-MM-DD format, where Y = Year, M = Month and D = Day. User
– displays the MIMS User name that requested/confirmed MVDC. MVD
ID – displays the debtor’s MVD ID number. Operator ID – displays the debtor’s Driver’s Operator ID number. |
|
MEP
Warning |
Date
– displays the date in which the MEP Warning was issued. Display
date in YYYY-MM-DD format, where Y = Year, M = Month and D = Day. User
– displays the MIMS User name that issued the warning. |
|
Bring
Forward Date |
Date
– displays the date in which the reschedule of the warning was issued. Display
date in YYYY-MM-DD format, where Y = Year, M = Month and D = Day. User
– displays the MIMS User name that issued the rescheduling. |
|
History |
Request
Date – displays the date in which the MVDC was requested. Display
date in YYYY-MM-DD format, where Y = Year, M = Month and D = Day. User
– displays the MIMS User name that updated the MVDC. Details – provides details about the request to issue a MVDC. Confirm
Date – displays the date in which the MVD cancellation was confirmed. Display
date in YYYY-MM-DD format, where Y = Year, M = Month and D = Day. Details
– displays the status of the MVD cancellation. Scheduled
Cancellation Date – displays the scheduled cancellation date. |
|
Remarks |
Displays
the MIMS User name and date attached to the remarks Displays
remarks entered relating to the MVD Cancellation, |
Possible Error Messages/System Warnings:
ID
|
Error Message
Description
|
Action |
|
AI Warning Confirmation |
||
|
105 |
Additional
Remarks is mandatory. |
Ensure
that comments have been entered in ‘Additional Remarks’ when status is
‘Abandon’ or ‘Remarks Only’. |
|
269 |
Status Radio Button is mandatory. |
Click
the applicable radio button for the status required. |
|
618 |
MVDC
expiry date cannot be in the past. |
Warning
letters have expired. This tool
must be abandoned and a new tool initiated. |
|
775 |
Motor Vehicle Cancellation cannot be completed
until the scheduled cancellation date has arrived. |
Cannot
confirm the MVD cancellation until the scheduled date. Check the bring forward date. |
CANCEL
MVD LICENSE
Purposes:
This
screen allows MIMS Users to cancel a debtor’s MVD license that was scheduled for
cancellation, after a warning of the possible cancellation had been sent to the
debtor.
1.
MIMS
user must have applicable security authorization to view files.
The
following groups have access to this panel:
· Call Center Agents
· Collection Agents (RGPU, File Intervention)
· Compliance Agents (Compliance 4, Compliance 5)
· Collections Support Agents (confirmation only)
· MEP Senior Management
· ISO Agents
· SIU Agents
· System Administrators
Helpful Hints:
·
MVD
Cancellation occurrence must be at the AI warned state.
Navigation
Collections à Initiate Collection Tool à MVDC à MVD Cancellation
Procedure:
Click
on the hyperlink to take you
immediately to help for the chosen task.
A. Request Cancellation
of License
B. Approve
Cancellation (Compliance 4 Team Lead/Manager)
C. Confirm
Cancellation (Collection Support Agent)
A. Request
Cancellation of License
1. On Screen S79 MVD Cancellation enter the desired MEP file number into the ‘File Number’ field.
2. Click the ‘Get’ button to retrieve the file.
- Select the appropriate status:
- Select ‘Cancellation Approval Request’ if you wish to cancel the
debtor’s MVD license.
- Select ‘Withdraw AI Warning’ if you wish to wish to withdraw the
AI Warning.
- Select ‘Remarks Only’ if you wish to add only comments regarding
the cancellation.
4. Click the ‘Save’ button to submit the request
for MVD license cancellation. The system will return you to the ‘Collection
Tool History’ screen where the MVDC tool displays ‘AI Warned’.
- The system generates a work request entry to the MVDC approver
(Compliance 4 Team Lead/Manager).
S79
MVD Cancellation – Updates (Request Cancellation of License)
|
Screen
Label |
Description/Instructions |
Request Cancellation of License |
|
Update |
|
|
Cancellation
Approval Request |
Select
the appropriate status of the MVD cancellation (either ‘’Cancellation
Approval Request’, ‘Withdraw AI Warning’ or ‘Remarks Only’). Bring
Forward Date: –
Is required when status is set to ‘Withdraw AI Warning’. –
Must be a future date. –
Format YYYYMMDD. |
|
Withdraw
A1 Warning |
Click
the radio button to cancel the A1 Warning previously requested. |
|
Bring
Forward Date |
Enter
the date to bring forward the MVD cancellation request again. Enter date in YYYYMMDD format, where
Y = Year, M = Month and D = Day. Mandatory
if status selected is ‘Withdraw A1 Warning’. Date
cannot be in the past or after the expiry date of the MVDC A1 Warning. |
|
Remarks
Only |
Select
the radio button to enter remarks in the additional remarks field. |
|
Additional
Remarks |
Enter
your comments regarding the update of the MVDC. Mandatory
if status is ‘Withdraw AI Warning’ or ‘Remarks Only’. Maximum
length of 200 characters. |
Status |
|
|
Initial
Restriction |
Request
Date – displays the date in which the MVDC was requested. User
– displays the MIMS User name that requested/confirmed the initial
restriction. MVD
ID – displays the debtor’s MVD ID number. Operator ID – displays the debtor’s Driver’s Operator ID number. |
|
MEP
Warning |
Date
– displays the date in which the MEP Warning was issued. User
– displays the MIMS User name that issued the warning. |
|
Bring
Forward Date |
Date
– displays the date in which the reschedule was issued. User
– displays the MIMS User name that issued the rescheduling. |
|
History |
Request
Date – displays the date in which the MVDC was requested. Display
date in YYYY-MM-DD format, where Y = Year, M = Month and D = Day. User
– displays the MIMS User name that updated the MVDC. Details – provides details about the request to issue a MVDC. Confirm
Date – displays the date in which the MVD cancellation was confirmed. Display
date in YYYY-MM-DD format, where Y = Year, M = Month and D = Day. Details
– displays the status of the MVD cancellation. Scheduled
Cancellation Date – displays the scheduled cancellation date. |
|
Remarks |
Displays
the MIMS User name and date in which comments were made. |
Buttons |
|
|
|
Click this button to update the MVDC. |
|
|
Click this button to return to Collection Tool
History screen. |
Possible Error Messages/System Warnings:
ID
|
Error Message
Description
|
Action |
|
Request Cancellation of License |
||
|
105 |
Additional
Remarks is mandatory. |
Ensure
that comments have been entered in ‘Additional Remarks’ when status is
‘Withdraw AI Warning’ or ‘Remarks Only’. |
|
109 |
Bring
Forward Date is mandatory. |
Ensure
that a date is entered when ‘Reschedule’ has been selected. |
B. Approve
Cancellation of License (Compliance 4 Team
Lead/Manager)
1. Enter the desired MEP file number into the field labeled ‘File Number’ and then click the ‘Get’ button to retrieve the file.
2.
Select
the appropriate approval status:
·
Select
‘Approve’ if you wish to approve the cancellation of the debtor’s MVD license.
·
Select
‘Deny’ if you do not approve of the MVD license cancellation. Comments are
mandatory in the field box labeled ‘Additional Remarks’.
·
Select
‘Remarks Only’ if you wish to add only comments regarding the cancellation.
Comments are mandatory in the field box labeled ‘Additional Remarks’.
3.
Click
the ‘Save’ button to submit the approval of the MVD license cancellation. The
system will return you to the ‘Collection Tool History’ screen where the MVDC
tool displays ‘AI Warned’.
4.
The
system generates a work request entry to the MVDC confirmation (Collections
Support Agent).
S79
MVD Cancellation – Updates (Approve Cancellation of License)
|
Screen
Label |
Description/Instructions |
Approve Cancellation of License |
|
Approval |
|
|
Status |
Select
the appropriate approval status of the MVD cancellation (either ‘Approve’,
‘Deny’ or ‘Remarks Only’). |
|
Additional
Remarks |
Enter
your comments regarding the approval status of the MVDC. Mandatory
if status is ‘Deny’ or ‘Remarks Only’. Maximum
length of 200 characters. |
|
|
Click this button to update the MVDC. |
|
|
Click this button to return to Collection Tool
History screen. |
Status |
|
|
Pending
W/R |
Date
– displays the date in which the work requested was initiated. User
– displays the MIMS User name that initiated the work requested. Details
– displays the description of the work requested (i.e. Cancellation Approval
Request). |
|
Initial
Restriction |
Request
Date – displays the date in which the MVDC was requested. User
– displays the MIMS User name that requested/confirmed MVDC. MVD
ID – displays the debtor’s MVID number. Operator ID – displays the debtor’s Operator ID number. |
|
MEP
Warning |
Date
– displays the date in which the MEP Warning was issued. User
– displays the MIMS User name that issued the warning. |
|
Bring
Forward Date |
Date
– displays the date in which the reschedule was issued. User
– displays the MIMS User name that issued the rescheduling. |
|
History |
Request
Date – displays the date in which the MVDC was updated. User
– displays the MIMS User name that updated the MVDC. Details – displays the description of the status update (i.e. AI Warn Request, AI Warn Approval Request). Confirm
Date – displays the date in which the ‘Details’ were confirmed. Details
– displays the status of the update request. Scheduled
Cancellation Date – displays the scheduled cancellation date. |
|
Remarks |
Displays
the MIMS User name and date in which comments were made. |
Possible Error Messages/System Warnings:
ID
|
Error Message
Description
|
Action |
|
Approve Cancellation of License |
||
|
105 |
Additional
Remarks is mandatory. |
Ensure
that comments have been entered in ‘Additional Remarks’ when status is ‘Deny’
or ‘Remarks Only’. |
C. Confirm
Cancellation of License (Collection
Support Agent)
1. Enter the desired MEP file number into the field labeled ‘File Number’ and then click the ‘Get’ button to retrieve the file.
2.
Select
the appropriate confirmation status:
·
Select
‘Confirm’ if you wish to confirm the cancellation of the debtor’s MVD license.
·
Select
‘Abandon’ if you wish to abandon the process of MVD license cancellation.
Comments are mandatory in the field box labeled ‘Additional Remarks’.
·
Select
‘Remarks Only’ if you wish to add only comments regarding the cancellation.
Comments are mandatory in the field box labeled ‘Additional Remarks’.
3.
Click
the ‘Save’ button to submit the confirmation of the MVD license cancellation.
The system will return you to the ‘Collection Tool History’ screen where the
MVDC tool displays ‘Cancelled’.
S79
MVD Cancellation – Updates (Confirm Cancellation of License)
|
Screen
Label |
Description/Instructions |
Confirm Cancellation of License |
|
Confirmation |
|
|
Status |
Select
the appropriate confirmation status of the MVD cancellation (either
‘Confirm’, ‘Abandon’ or ‘Remarks Only’). |
|
Additional
Remarks |
Enter
your comments regarding the confirmation status of the MVDC. Mandatory
if status is ‘Abandon’ or ‘Remarks Only’. Maximum
length of 200 characters. |
|
|
Click this button to update the MVDC. |
|
|
Click this button to return to Collection Tool
History screen. |
Status |
|
|
Pending
W/R |
Date
– displays the date in which the work requested was initiated. User
– displays the MIMS User name that initiated the work requested. Details
– displays the description of the work requested (i.e. Cancellation Request). |
|
Initial
Restriction |
Request Date – displays the date in which the MVDC was initially requested. User
– displays the MIMS User name that requested/confirmed MVDC. MVD
ID – displays the debtor’s MVD ID number. Operator ID – displays the debtor’s Operator ID number. |
|
MEP
Warning |
Date
– displays the date in which the MEP Warning was issued. User
– displays the MIMS User name that issued the warning. |
|
AI
Warning |
Date
– displays the date in which the AI Warning was issued. User
– displays the MIMS User name that issued the AI Warning. Scheduled
Cancellation Date – displays the scheduled cancellation date. |
|
History |
Request
Date – displays the date in which the MVDC was updated. User
– displays the MIMS User name that updated the MVDC. Details – displays the description of the status update (i.e. Cancellation Approval Request, AI Warn Request, AI Warn Approval Request). Confirm
Date – displays the date in which the ‘Details’ were confirmed. Details
– displays the status of the update request. Scheduled
Cancellation Date – displays the scheduled cancellation date. |
|
Remarks |
Displays
the MIMS User name and date in which comments were made. |
Possible Error Messages/System Warnings:
ID
|
Error Message
Description
|
Action |
|
Confirm Cancellation of License |
||
|
105 |
Additional
Remarks is mandatory. |
Ensure
that comments have been entered in ‘Additional Remarks’ when status is
‘Abandon’, or ‘Remarks Only’. |
|
775 |
Motor
Vehicle Cancellation cannot be completed until the scheduled cancellation
date has arrived. |
The
date listed under ‘History’ as “Scheduled Cancellation Date”. |
REMOVE MVD CANCELLATION/RESTRICTION
Purposes:
This
screen allows MIMS Users to remove the MVD cancellation and adjust the
restriction for a debtor.
1.
MIMS
user must have applicable security authorization to view files.
The
following groups have access to this panel:
· Call Center Agent
· Collection Agents (RGPU, File Intervention)
· Compliance Agent (Compliance 4, Compliance 5)
· Collections Support Agent (confirmation only)
· MEP Senior Management
· ISO Agent
· SIU Agent
· System Administrator
Navigation
Collections à Collection Tool History à MVDC – Cancelled
Letters:
·
L50
– Reinstatement of Operators License (Generated only after confirmation.)
Procedure:
Click
on the hyperlink to take you immediately
to help for the chosen task.
A. Request Removal of
MVD Cancellation
B. Confirm Request
for Removal of MVD Cancellation
A.
Request Removal
1.
Enter
the desired MEP file number into the field labeled ‘File Number’ and then click
the ‘Get’ button to retrieve the file.
2.
Select
the status option ‘Request Removal’ if you wish to request the removal of the
MVD cancellation. (If you wish to only add remarks, simply select ‘Remarks
Only’ and enter your comments into the field box labeled ‘Additional Remarks’
and click ‘Save’.)
3.
You
must select the appropriate restriction option:
·
If
‘Partial Release’ is selected, ensure that one of the available conditions
(‘With Payments’, ‘Without Payments’, ‘Other’) is also selected.
·
If
‘Full Release’ is selected the debtor’s cancelled MVD license will be
reinstated (upon confirmation).
4.
Check
the unmarked box labeled ‘Send Documents’ if you wish to send documentation to
the debtor.
5.
Click
the ‘Save’ button to submit the request for the removal of the MVD
cancellation.
6.
The
system generates a work request entry to the MVDC confirmer (Collection Support
Agent).
S79
MVD Cancellation – Updates (Request Removal)
|
Screen
Label |
Description/Instructions |
Request Removal |
|
Update |
|
|
Status |
Select
the appropriate status of the cancelled MVD license (either ‘Request Removal’
or ‘Remarks Only’). If
‘Request Removal’ is selected, then either ‘Partial Release’ or ‘Full
Release’ must be selected. If
‘Partial Release’ is selected, then either ‘With Payments’, ‘Without
Payments’ or ‘Other’ must be selected. Check
‘Send Documents’ if you wish to send documentation to the debtor regarding
the status of the MVDC. |
|
Additional
Remarks |
Enter
your comments regarding the update of the MVDC. Mandatory
if status is ‘Remarks Only’. Maximum
length of 200 characters. |
|
|
Click this button to update the MVDC. |
|
|
Click this button to return to Collection Tool
History screen. |
Status |
|
|
Initial
Restriction |
Request
Date – displays the date in which the MVDC was requested. User
– displays the MIMS User name that requested/confirmed MVDC. MVD
ID – displays the debtor’s MVID number. Operator ID – displays the debtor’s Operator ID number. |
|
MEP
Warning |
Date
– displays the date in which the MEP Warning was issued. User
– displays the MIMS User name that issued the warning. |
|
AI
Warning |
Date
– displays the date in which the AI Warning was issued. User
– displays the MIMS User name that issued the AI Warning. Scheduled
Cancellation Date – displays the scheduled cancellation date. |
|
Cancellation |
Date
– displays the date in which the MVD license was cancelled. User – displays the MIMS
User name that confirmed the MVD cancellation. |
|
History |
Request
Date – displays the date in which the MVDC was updated. User
– displays the MIMS User name that updated the MVDC. Details – displays the description of the status update (i.e. Cancellation Request, Cancellation Approval Request, AI Warn Request, AI Warn Approval Request). Confirm
Date – displays the date in which the ‘Details’ were confirmed. Details
– displays the status (i.e. confirmed, abandon) of the update request. Scheduled
Cancellation Date – displays the scheduled cancellation date. |
|
Remarks |
Displays
the MIMS User name and date in which comments were made. |
Possible Error Messages/System Warnings:
ID
|
Error Message
Description
|
Action |
|
Request Removal |
||
|
105 |
Additional
Remarks is mandatory. |
Ensure
that comments have been entered in ‘Additional Remarks’ when status is
‘Remarks Only’. |
|
269 |
Release
Option button is mandatory. |
Ensure
that either ‘Partial Release’ or ‘Full Release’ has been selected if ‘Request
Removal’ was selected. |
|
269 |
With
Payment Radio is mandatory. |
If
‘Partial Release’ option is selected, ensure that a condition is selected
(i.e. With Payment, Without Payment or Other). |
B.
Confirm Request for Removal of MVDC
1.
Enter
the desired MEP file number into the field labeled ‘File Number’ and then click
the ‘Get’ button to retrieve the file.
2.
Select
the confirmation status option:
·
Select
‘Removed’ if you wish to confirm the removal of the MVD cancellation.
·
Select
‘Abandon’ if you wish to abandon the confirmation of the MVD cancellation.
·
Select
‘Remarks Only’ if you wish to make comments regarding the request for MVD
cancellation removal. Comments are mandatory in the field box labeled
‘Additional Remarks’.
3.
Click
the ‘Save’ button to submit the confirmation of the MVD cancellation removal.
4.
If
‘Removed’ is selected, then the system will generate correspondence to the
debtor (L50 - L50 – Reinstatement of Operators License).
S79
MVD Cancellation – Updates (Confirm Request for Removal of MVDC)
|
Screen
Label |
Description/Instructions |
Confirm Request for Removal of MVDC |
|
Confirmation |
|
|
Status |
Select
the appropriate status of the confirmed removal request (either ‘Removed’,
‘Abandon’ or ‘Remarks Only’). |
|
Additional
Remarks |
Enter
your comments regarding the update of the MVDC. Mandatory
if status is ‘Remarks Only’. Maximum
length of 200 characters. |
|
|
Click this button to update the MVDC. |
|
|
Click this button to return to Collection Tool
History screen. |
Status |
|
|
Pending
W/R |
Date
– displays the date in which the work requested was initiated. User
– displays the MIMS User name that initiated the work requested. Details
– displays the description of the work requested (i.e. Removal Request). |
|
Initial
Restriction |
Request
Date – displays the date in which the MVDC was requested. User
– displays the MIMS User name that requested/confirmed MVDC. MVD
ID – displays the debtor’s MVID number. Operator ID – displays the debtor’s Operator ID number. |
|
MEP
Warning |
Date
– displays the date in which the MEP Warning was issued. User
– displays the MIMS User name that issued the warning. |
|
AI
Warning |
Date
– displays the date in which the AI Warning was issued. User
– displays the MIMS User name that issued the AI Warning. Scheduled
Cancellation Date – displays the scheduled cancellation date. |
|
Cancellation |
Date
– displays the date in which the MVD license was cancelled. User – displays the MIMS
User name that confirmed the MVD cancellation. |
|
History |
Request
Date – displays the date in which the MVDC was updated. User
– displays the MIMS User name that updated the MVDC. Details – displays the description of the status update (i.e. Cancellation Request, Cancellation Approval Request, AI Warn Request, AI Warn Approval Request). Confirm
Date – displays the date in which the ‘Details’ were confirmed. Details
– displays the status (i.e. confirmed, abandon) of the update request. Scheduled
Cancellation Date – displays the scheduled cancellation date. |
|
Remarks |
Displays
the MIMS User name and date in which comments were made. |
Possible Error Messages/System Warnings:
ID
|
Error Message
Description
|
Action |
|
Confirm Request for Removal of MVDC |
||
|
105 |
Additional
Remarks is mandatory. |
Ensure
that comments have been entered in ‘Additional Remarks’ when status is
‘Abandon’ or ‘Remarks Only’. |